This policy explains how SwiftLab S.R.L. handles personal data when you visit this website or contact us through it. It covers this website only; our apps have their own privacy policies.
Who we are
The controller of your personal data is:
- SwiftLab S.R.L., a limited liability company registered in the Republic of Moldova
- IDNO (state identification number): 1026023026167
- Address: str. Mihail Kogălniceanu 6A, of. 8, MD-4301, Căușeni, Republic of Moldova
- Contact for privacy questions: privacy@swiftlabsoftware.com
What we collect
We only collect what you send us through the contact form:
- your name and email address;
- your company name, if you give it;
- your message.
When you send the form, Cloudflare Turnstile checks that the request comes from a person and not a bot. To do this, it processes technical data such as your IP address and browser information. Our hosting provider also processes the technical data needed to deliver the pages you visit (such as IP address, browser type and the requested page), for security and reliability.
We do not use analytics, advertising or tracking tools, and we do not build profiles of visitors.
Why we use it and on what legal basis
- To answer your message and, if you ask, to discuss a project with you. The legal basis is taking steps at your request before entering into a contract, and our legitimate interest in replying to the people who write to us.
- To protect the website and the form from abuse and spam. The legal basis is our legitimate interest in keeping the website secure.
We do not use your data for marketing, and we do not sell it.
Who processes it for us
We use these service providers (processors). They process the data only on our behalf:
- Cloudflare — website hosting and delivery, and Turnstile spam protection for the contact form.
- Resend — delivery of contact-form messages to our mailbox.
Where data is processed outside the Republic of Moldova or the European Economic Area, we rely on the safeguards our providers offer, as required by applicable law.
How long we keep it
We keep your message only as long as needed to answer it, then we delete it, and in any case for no more than 12 months. If your message leads to a contract, we keep the data that contract needs for as long as the law requires.
Your rights
Under Moldova’s Law no. 195/2024 on personal data protection and, if you are in the European Union, the General Data Protection Regulation (GDPR), you have the right to:
- access the personal data we hold about you;
- have inaccurate data corrected;
- have your data deleted;
- restrict or object to its processing;
- receive your data in a portable format.
To use any of these rights, contact us via privacy@swiftlabsoftware.com. We will reply without undue delay, within the period required by applicable law.
Complaints
If you believe we handle your data unlawfully, you can complain to Moldova’s National Center for Personal Data Protection (CNPDCP, datepersonale.md). If you are in the European Union, you can also complain to the data protection authority in your country. We would be glad to try to resolve your concern first.
Cookies
This website does not use analytics, advertising or tracking cookies. On pages with the contact form, Cloudflare Turnstile may use cookies or similar storage that are strictly necessary to tell people from bots. Because we only use strictly necessary cookies, there is no cookie banner.